Steps:
Generating the DxDiag Report:
-
Open the Run Dialog:
- Press the
Windows + R
keys simultaneously on your keyboard to open the Run dialog.
- Press the
-
Type “dxdiag” and Run:
- In the Run dialog, type “dxdiag” (without the quotes) and press Enter or click OK.
-
Wait for the Tool to Gather Information:
- The DirectX Diagnostic Tool will open and gather information about your system’s hardware and drivers.
-
Save All Information:
- Click the “Save All Information…” button (usually at the bottom right) to save the report.
-
Choose Save Location:
- Select a location on your computer to save the DxDiag report.
-
Name the File:
- Provide a name for the file. You can retain the default name (DxDiag.txt) or choose a descriptive name.
-
Save as Text File:
- Ensure that the “Save as type” is set to “Text File (*.txt)”.
-
Save the Report:
- Click “Save” to save the DxDiag report to your chosen location.
Sharing via Pastebin:
-
Visit Pastebin:
- Open your web browser and go to the Pastebin website (https://pastebin.com).
-
Create or Sign In to an Account (Optional):
- If you have a Pastebin account, you can sign in. If not, you can still use Pastebin without an account.
-
Paste the Report:
-
Open the saved DxDiag.txt file using a text editor. Select all the text and copy it (Ctrl + A, then Ctrl + C).
-
Go to the Pastebin website and click on the large text box on the homepage.
-
Paste the copied DxDiag report into the text box (Ctrl + V).
-
-
Set Expiration and Visibility (Optional):
- You can choose to set an expiration date for the paste and adjust its visibility (public, unlisted, private).
-
Create Paste:
- Click the “Create New Paste” button. This will generate a link to the paste containing your DxDiag report.
-
Copy the Paste Link:
- Once the paste is created, copy the URL from your browser’s address bar. This is the link you’ll share with us.
Should you require any further assistance please contact us.